Dear AT&T,
Although i do enjoy the capabilities of the I-Phone
and your almost nation wide coverage with a decent 3G connection,
your company has a lot of work to do.
Because i have been pleased with my cellular service,
I decided to give your internet a chance.
Also, you were offering a nice deal that was half the price of competitors.
So i ordered my middle of the line DSL package with a free wireless modem (after a rebate).
And I received my modem (no rebate included). But, i have not complained about that. yet.
I connected the wires in hopes of writing a blog about how i was now "connected"
But all i received was a flashing red light.
My service was scheduled to begin September 3rd.
Yet, i still am without my own internet service.
You canceled appointments 3 times,
Told me to call back 4,
And had an outage the day my DSL was "turned on."
I, as a customer, am turned off.
Let me give you my business. Please make my internet work.
Thanks. An irritated customer,
Kyle.
